Find the right help.

Questions about your own report

Contact the credit reference agency displaying the information and the organisation that supplied it. They can investigate and correct entries; we can’t see or change your file.

If you need help with repayments

MoneyHelper can help you find free, confidential debt advice. If you are worried about paying an account, contact the lender as early as possible.

Contact the editors

For corrections, feedback or questions about this website, email help@creditscore.org.uk. Include the page address and, for a correction, a link to the official source.

Please don’t send account numbers, identity documents or copies of your credit report.

Before contacting a financial firm

Use the firm’s official website and independently check its contact details. Where relevant, use the FCA Firm Checker to check whether a firm is authorised for the service it offers.